This Privacy Policy describes how Datros ("we", "us", or "our") collects, uses, and protects your personal information when you use our platform for energy-intensive data center operational monitoring. By using our services, you agree to the collection and use of information in accordance with this policy.
We collect personal identification information (Name, email address, phone number, company details) and technical data related to your data center infrastructure, including power usage, thermal states, and hardware performance metrics necessary for our monitoring and AI-driven load balancing services.
Your information is used to provide, operate, and improve our platform's predictive load balancing, dispatching precision, and cooling efficiency analytics. We use it for communication, support, security, and to comply with legal obligations in Canada.
We do not sell your personal data. We may share information with trusted third-party service providers who assist in platform operation, under strict confidentiality agreements. Data may be disclosed if required by Canadian law.
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Our security framework is designed for the sensitive nature of data center operational information.
You have the right to access, correct, or request deletion of your personal data. You may also object to processing or request data portability. To exercise these rights, contact us at privacy@datros.com.
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of the service constitutes acceptance.